Available for projects

Hi, I'm Scott O'Brien

AI Engineer · Product & Workflow Automation

What I do

At ServiceNow, I build automated workflows for enterprise and debug customers' instances. Now I'm doing the same for small businesses.

Common tech I work with

Claude
Claude
OpenClaw
OpenClaw
MCP
MCP
FastAPI
FastAPI
Python
Python
React
React
Node.js
Node.js
Postgres
Postgres
Docker
Docker
ServiceNow
ServiceNow
AWS
AWS
DigitalOcean
DigitalOcean

Experience

Where I've spent my time — and what I built there.

2017 – Present

Sr. Software Engineer

ServiceNow · AI cloud platform

  • HR
    • Led the team building service portal architecture across multiple projects.
    • Contributed to ServiceNow's new AI portal, Employee Works, and integrated Moveworks into the HR product.
    • Work directly with customers to debug, resolve HR issues, and provide solutions within their ServiceNow instance.
  • CMDB
    • Led the UI architecture team for Data Manager, the custom out-of-box CMDB app.
    • Work directly with customers to resolve CMDB issues and provide solutions within their instances.
  • SecOps
    • Contributed to a custom application that provided integration assistance.
    • Work directly with customers to resolve SecOps issues and provide solutions within their instances.
2019 – 2026

Founder

PropertyFlo · Property transaction workflow

  • A real estate transaction workflow app that removes the email back-and-forth between buyers, sellers, agents, lenders, escrow, and title — one shared portal instead. Provides end users with simple client/3rd party onboarding, e-signing, HTML to PDF generation, tasks, messaging, secure uploads, and templates.
  • Generated over 50+ sign-ups to date.
2014 – 2017

Software Engineer

Seamgen · Custom software development

Built end-to-end web apps for startups and household names like Comic-Con and Viasat. Small team, JS-heavy stack, shipped fast.

2011 – 2012

UI Engineer

Abacus.net · Specialty insurance

Built web apps for a specialty insurance carrier — earthquake, special events and others. Created easy to use interfaces for end users.

2010 – 2011

UI Engineer

American Mobile Ventures · Mobile marketing

Early mobile marketing work. SMS campaigns, mobile web, landing page type marketing campaigns.

Let's work together

Got a project, a role, or just an interesting problem? I'm always up for a conversation about building something useful.